iPhone Scanning FAQ

iPhone Data Recovery supports to recover up to 12 types of iPhone files including call history, text messages, notes, iMessage, calendar, recordings, reminders, Safari bookmarks, photos, camera videos, SMS attachments, voice memos, whatsapp message, ect. No matter how you lost data from iPhone, this iPhone Data Recovery can help you get all data back.

Why does iPhone/iPad/iPod Data Recovery find no data in my device?

Please follow the steps below to fix:

  • Step 1 : Launch iTunes on computer, find Backups in Summary tab on the top menus;

    itunes
  • Step 2 : Check whether you have selected Encrypt iPhone backup. If so, please unselect it to unlock your iPhone backup.

  • Step 3 : When you unselect this option, a window pops up asking you to enter the password you've set. Enter the correct password and click OK button to unlock this backup.

    Enter password
  • Step 4 : Relaunch the iPhone/iPad/iPod Data Recovery and scan your iPhone/iPad/iPod again. The software will find the data from your iPhone.

If any further assistance is required, please feel free to contact us, we will be glad to help you. Usually you will have an answer within 24 hours in working days.

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